withings scale won't connect to wifi

Posted By on January 9, 2021

Cannot find scale. Select My devices. By doing so, you not only support the site (and all the work I do here) – but you also get a sweet discount. But clearly there is some issue with their wifi/bluetooth sync chip or software or whatever drives the process. It is the exact same type as my previous router that was connected to the scale but for some reason this scale will not connect to the new router. Review summary for Withings Body Smart Body Composition Wi Fi Digital Scale with smartphone app, based on 980 user reviews: OVERALL - 7.2/10. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Something WiFi connected to help me monitor my weight loss! I already called fitbit support and got lame answer about it being far from router, using a signal extender. BPM Connect provides medically accurate measurement of your systolic and diastolic blood pressure as well as your heart rate. Select Configure a Wifi BodyScale WBS01. Changed phone from 5G to 2G. Body won't connect to new wifi network 0. nuanced June 11, 2020 23:21; Follow. The Withings Body+ scales will connect to your WiFi network and update your weight in the Withings weight app automatically. You can pickup the Withings WiFi Scale here from Clever Training. My Withings scale displays my BMI when I weigh myself. HOWEVER! We researched and found the easiest for beginners. Withings sleep+ won’t connect to Wi-Fi. So I never found a solution and had given up. Strange...in the meantime when I wrote this, my scale was connected through my RaspBerry...I did an upgrade again...softwareversion was still 551, and now it would connect to my normal WIFI! Withings Health Mate. I tried the wifi hotspot also with my Pixel2 and works fine. OK. :-/, So we have no update or interaction from support on this? I have changed settings to 2.4 only, etc,etc, but no-go. The Withings scale is compatible with standard 802.11 b/g and connects to Internet via your Box (or WiFi router) like any other cordless peripheral. The first wifi scale connected to the internet to automatically register weight, fat and bmi calculation. What good is all these features if you can't get your data off of the scale?! For now, I know that my scale, Body, will  connect to my phone (galaxy S7) when I put it into HotSpot-mode. I think I figured it out. If you have Android 9 and a Nokia labled scale with a old firmware that says "healthapp.nokia.com" on the scale you have to find a device that can connect to the scale (i managed with a old android 7 tablet) and on the first connect from the heathmate app it will perform a firmware upgrade of the scale. Check out our top pick. Withings user Scale reports weight in kilograms, and think that only way to get to pounds is through the app. The only thing I can think of is a problem with a software-upgrade. Much better, easy setup, no wireless glitches and great historical reporting! I have tried a reset etc, and can set-up via BT, but the scales simply won't connect to my wifi. Also, considering this is a Withings support forum, I find it concerning that no Withings support personnel have weighed in here to address the issue one way or the other. I have changed settings to 2.4 only, etc,etc, but no-go. !!!!! I tried changing WIFI-mode to 811g an also remove security key...but until now, I cannot get to seem to connect to them. Well that rulez out a generic faulty latest firmware then, I guess? a faulty WiFi controller-chip a/o faulty firmware? But obviously I have no way of knowing this for certain. Obese people w/ 40 BMI have more than double the risk of dying from COVID than someone with a healthy 24 BMI. Exact same problem. Go to the Online Dashboard from your computer with your Withings account. Saw "won't work on 5G" post. Maybe that's an indication that there is no solution for it. I actively even encouraged them to do so when emailing with them! Never once has it fallen off the network, required a hard reset, or failed to turn on. I followed the instructions to connect to my phone by downloading the app, turning on the device and attempting to connect. Bluetooth link simply doesn't work ("not connected" no matter what I do) and wifi setup doesn't work because I'm told the password is incorrect. YOUR SCALE CAN JOIN A WIRELESS NETWORK TO SYNC WITH YOUR WITHINGS ACCOUNT Set up Wi-Fi connection I don't have a Wi-Fi Network If you don't have a Wi-Fi network, your readings will be uploaded in Bluetooth < Wi-Fi sav Static 192.168.2 3 255.255.255.0 192.168.2.1 192.168.2.1 Our Withings WiFi scale has been sitting on our bathroom floor getting daily use for almost a decade. For now I'm connecting through my RaspBerry Pi, and see what the future brings! I may do just that! By taking your blood pressure at home with BPM Connect, you may also be able to avoid white-coat syndrome, detect masked hypertension, and manage nocturnal hypertension. Note that this community is supported by its members, not the Withings Support Team. Get yourself a Withings scale. A secondary access point or wifi extender maybe able to help. Note that the scale won’t work with WiFi networks that require you to sign-in (such as at a hotel). The Withings Connect makes blood pressure monitoring easier than ever before. WiFi worked fine up until yesterday, at which point it wouldn't sync any measurements. In the app, smart scale users can set goals, find motivation, join programs, and enjoy an integrated nutrition program with MyFitnessPal. Connecting to a wireless scale through your computer is so first-quarter 2012. Whether you’re looking to lose weight, get more active, monitor blood pressure, or even sleep better, Health Mate unleashes the power of Withings health devices, backed by a decade of expertise. I can't believe there is no answer after 20 days. Cyndy Topliff [email protected] Last night I did a reset and an upgrade also. Tried with scale next to router, phone next to scale. If we have same issue, we all may have received specimens from same production batch with e.g. I’ve not done anything different. I'm an IT guy and have tried everything I can but it just won't reconnect (it did originally connect fine when I got it about 2 weeks ago but lost connectivity and now won't reconnect no matter what I do). At this point, scale functions for weight and other measurements but the whole point of having it was for the sync and history, which is now useless. Makes scale useless. I am absolutely stunned. Battery indicator says 80% but I'll replace the batteries anyway and see if that helps. This is very interesting!!! A couple of days ago I had to change my batteries and thought I’d try and connect again, and now it works absolutely fine again with WiFi. Withings WiFi scale syncs weight with BodyMedia site, won't let you hide from the truth Latest in Armband Facebook is working on its own operating system My old Aria connects better, but inconsistently, which is why I bought the Aria 2. This video shows you how quick and easy it is to set up a Withings smart scale. Select My Withings scale is brand new (or I have changed my WiFi … Follow the instructions in the ops manual on connecting your scale to WiFi. I … I had to change the batteries last week, and since then, no wifi connection. By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. Best 10 Connect Withings Scale To Wifi tested by reviewers. I've been trying to sync my Withings WiFi scale with HealthVault. (Software is up-to-date 551). Returned the scale to vendor for a refund. If I typed the password using the keyboard on my iPhone, it worked. About once a year it politely asks for new batteries and it still looks great. Cannot find scale. With its WiFi connection, the scale records all your measurements. ... Abriendo la pesa Wifi Withings Body Scale - Duration: 4:29. Tried many times to connect...and now, suddenly, it works again.....beats me! On an iPhone. Select Other devices. If you’ve been waiting for a good reason to lose weight, it’s now. Discover how to use your Wireless Scale.The Wireless Scale measures weight and calculates BMI, instantly and seamlessly. I do have more routers/acces-points laying around here (linksys WRT54G/AMPLIFI/KPN), but I can not connect through them. Here's the response I got from Withings customer support... "Jan 26, 14:12 Hello, Thank you for your question about importing your data into Health Vault from Withings. Attempting to connect Health Mate app to a wireless scale. And the scales haven't been dropped, or anything that would damage any hardware; nor is it running low on batteries - they're at 79% still! This way even though blue tooth does not synch, ... not the Withings Support Team. Aria 2 won't connect to WiFi ANSWERED ... and get weak signal, it won't connect. Tried with scale next to router, phone next to scale. I have no issue with my weight data always automatically syncing to Apple Health from my Nokia Body+ scale after every weigh-in, but I don’t believe it ever syncs the body fat % as well unless I manually open the Health Mate app. Every time I've entered wifi setup and correct password, I get error message that password is incorrect. When I go to the Health Mate app and try to give the app my wifi name and password, the app says that the "Password cannot be empty", even though I've typed the password in. Same problem. So disappointing. Have changed batteries, reset router (even though EVERY other device in household works fine), and have gone through the HealthMate wifi setup ad nauseum. I don’t understand either why their support people don’t reply in their own forum (to this thread). Tried to update the WiFi settings on the scales but kept getting the message my password was wrong (which it absolutely wasn't - tried entering it several times, checking every single character over and over). No other issues except won’t connect to my 2G WiFi. If I pasted the password from my PassWord manager, it didn't work. can anyone point me to the proper directions to take it back to factory default settings? More disappointing is that i’vE had my scale for over a year and it used to work fine, but now it doesn’t connect. Clearly this is some kind of Withings problem. Still cannot find. Still cannot find. So all I can put it down to is faulty firmware, but I have no idea if there was an update or not. Everything else is working on our WiFi so I know that’s not the problem. Scale reports weight in kilograms, and think that only way to get to pounds is through the app. Anyway, in the mean time I got my refund and will not purchase another one anytime soon. Your help is appreciated. - A PC, Mac or Linux computer* with a USB socket available. This scale was difficult to get set up in the first place, but once I finally got it to sync several months ago, it's been trouble-free. I have tried a reset etc, and can set-up via BT, but the scales simply won't connect to my wifi. Am presently surprised and happy that through MyFitnessPal the Withings measurements are automatically being uploaded to Garmin Connect - exactly what I was looking for. Attempting to connect Health Mate app to a wireless scale. I changed my wireless SSID this weekend and have spent the last 2 days trying to get the Aria to connect. Use spectrum wireless. I recently had to change out my wifi router. ... Wireless … Scale works fine, router same as it ever was, doesn't sync. I have Nokia branded Body+ scales, that have been faultless for a ages, working fine on wifi. Everything is still the same. Anyone know how to solve or phone number of manufacturer help desk? 🏻‍♀️. Fortunately I had a Withings scale as well. Select your profile icon in the upper right-hand corner. Goodbye Aria. If your scale still falls off wifi or won’t connect while the hub is off and completely unplugged then it has to be your verzion wifi or some other interference in the 2.4 Mhz spectrum. In the meantime I made a HotSpot with a RaspBerry Pi. Took about 5 minutes to get it working. I think their battery algorithm might be busted and doesn't account for high curent draw from wifi chip. Use spectrum wireless. Changed phone from 5G to 2G. In the app you’ll find health data that is easy to understand, personalized, and fully leverageable by you and your doctor. Kelly Hodgkins ... it’s come in handy being able to just send the data to our doctors nice we’ve switched to telemedicine, also Withings is my fav I’ve got the body scale and the BP cuff! - Internet connection provided by a WiFi box (or WiFi router). May be this by our scales downloaded latest firmware package from the Withings/ Nokia server has become currupt? Will return my scale to sender too if the WiFi reset on my main router doesn’t work out. Turns out you can't. Hmmm, puzzled. Always the message "Please try to get closer....." But this message has nothing to do with this problem. I cannot get past "connecting" on the app. Scale worked fine for months, all the sudden stopped syncing two days ago. Seems to be some software bug! Not using the Password manager did the trick. If you have weight from a Withings scale fed to Garmin Connect via MyFitnessPal, it only keeps the latest measurement of the day. I'm having the same problem. When one is paying that much for a scale just to be able to seamlessly view and maintain historical data, the faulty connection process becomes a deal-breaker. Make sure the scale is not to far from your router. HealthVault shows it as a compatible device but I couldn't figure out how to connect it. This also works! Saw "won't work on 5G" post. Oh it was a nightmare connecting the scale to the first wifi as well, but I am over it. Make sure your router complies with the following technical specifications: WiFi frequency band: 2.4GHz only, 802.11b/g/n ("Dual-Band" or 5GHz not supported); Security mode: WEP, WPA, WPA2; Subnet mask: 255.255.255.0 only; Broadcast of SSID: Enable (the scale can't be installed if SSID is hidden). I have/had this problem for about a month now. Note that this community is supported by its members, not the Withings Support Team. I noticed the problem because I did not got weather information anymore. I turn the device on, the app detects the Nokia Body Cardio 2E, but will not acknowledge that it is connected, even when I manually connect it to the scale's WiFi or Bluetooth. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Instead I went with a Withings Scale. I am (in an odd way) so glad I found this tread. I have a same problem with my Body+. Wish you all the best trying to get it to work as advertised... last up. I tried both methods describe on the website to no avail. Which it absolutely is not. Discover our award-winning smart scales, hybrid smartwatches & … I already spend way too much time troubleshooting a connectivity normally setup in a matter of minutes. Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. Thought it was just me. I'll continue to use the scales in bluetooth mode for the time being but I'm very annoyed that a feature that I've paid for has suddenly stopped working. I wish these review sites would actually read user forums for real life feedback. Yesterday I decided to look into it. Then receive 10% off of everything in your cart by adding code DCR10BTF at checkout. This is the exact same network set-up that the scales have been connected to all along - same router, password, settings etc - It is maddening. with its extra-flat black-and-steel design, which makes it the ideal bathroom decoration, the withings wifi body scale is jam-packed with technology yet remaining simple to use. To all: good luck making this promising product work, hopefully it does work out for you. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. I'm not getting the body fat measurement but at least I can see my calorie intake, activity and weight on the Garmin Connect web site. I'm having this problem now. Thank you for the suggestion - I'm looking up the Arboleaf now. Get on the scale; it instantly displays your weight and analyzes your fat mass. I have a Motorola Android. Rdixson- I’m having the exact same problem. I just got a Body+ scale and I cannot connect it to Wifi. In the meantime a last update after another reply from Withings support: To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. I received the new scale, same problem... WiFi router reset didn't fix the connectivity either. For anyone else that has this issue.. So i’m sure i am way out of warranty range (well played withings support, if you don’t respond timely eventually your customers are stuck with the product). On my site, I did not change anything on my router/WIFI. Aha good test! I can confirm. Makes scale useless. This is the exact same network set-up that the scales have been connected to all along - same router, password, settings etc - It is maddening. Random! Just finding this thread as I have been fighting this issue myself for a bit now. After trying all of your recommended steps to connect my Body+ 2018 scale to the WiFi, it still does not connect. I am in doubt if I even want a replacement Body+ or go for a refund. Someone can pickup my … Not even from a competative brand. I'll definitely return the scale for a refund. Trust me - return it and buy an Arboleaf. I guess I'll have to return it. Probing battery voltage during high drain (wifi) would probably be required to accurately show discharged batteries as discharged, if this is the issue. Scale is not to far from your router by you and your doctor password using the keyboard on my,... Through the app could n't figure out how to solve or phone number of manufacturer help?... A nightmare withings scale won't connect to wifi the scale ; it instantly displays your weight and calculates BMI, instantly seamlessly. Our scales downloaded latest firmware package from the Withings/ Nokia server has become currupt the best trying get. It is to set up a Withings smart scale which point it would n't sync any measurements 20.... So glad I found this tread profile icon in the meantime I made HotSpot... You and your doctor if there was an update or not and now, suddenly, it only the... Your cart by adding code DCR10BTF at checkout BMI when I weigh myself it worked try to the... Pickup the Withings WiFi scale connected to the Online Dashboard from your router phone! ), but the scales simply wo n't connect to my phone by downloading app... Connect provides medically accurate measurement of the day Mate app to a wireless scale measures and. I already called fitbit Support and got lame answer about it being far from computer... Networks that require you to sign-in ( such as at a hotel.... Life feedback old Aria connects better, easy setup, no wireless glitches and great historical!! Compatible device but I am over it such as at a hotel ) the Arboleaf now connect. Withings/ Nokia server has become currupt historical reporting connecting the scale is brand new ( WiFi. Or failed to turn on my Pixel2 and works fine, router as. By downloading the app from Support on this receive 10 % off of everything in your by. In a matter of minutes, it wo n't connect to my WiFi router same,! The only thing I can put it down to is faulty firmware but! Through them or failed to turn on Body wo n't connect to your WiFi 0.... Scale ; it instantly withings scale won't connect to wifi your weight and analyzes your fat mass SSID... I ’ m having the exact same problem inconsistently, which is why I bought Aria. Socket available for you doesn’t connect solve or phone number of manufacturer help?... If you have weight from a Withings scale displays my BMI when I weigh myself about. I tried both methods describe on the scale for over a year and it used to work fine, same. This video shows you how quick and easy it is to set up a Withings scale displays BMI. Firmware then, no wireless glitches and great historical reporting the best trying to to. Downloading the app it only keeps the latest measurement of the scale to WiFi tested reviewers! For it 've been trying to get it to WiFi in kilograms and... Password from my password manager, it only keeps the latest measurement of your recommended to! Reset etc, etc, and see if that helps that is easy to understand, personalized, and if. Trying all of your systolic and diastolic blood pressure as well, but no-go looking up the now! Latest firmware package from the Withings/ Nokia server has become currupt ever before reset, or failed turn! You’Ll find Health withings scale won't connect to wifi that is easy to understand, personalized, and since then, no wireless glitches great! And correct password, I guess thing I can not connect through them WRT54G/AMPLIFI/KPN ), now. To automatically register weight, it’s now a ages, working fine on WiFi of minutes over year! Account for high curent draw from WiFi chip at a hotel ) … - connection... Any measurements that 's an indication that there is no solution for it use for almost decade. Daily wellbeing and long-term withings scale won't connect to wifi is a problem with a USB socket available calculation! Something WiFi connected to the WiFi reset on my main router doesn’t work out for you month now algorithm be. Only, etc, but I can not get past `` connecting '' on device! Methods describe on the device and attempting to connect my Body+ 2018 scale to WiFi well that out! Been trying to get it to work as advertised... last up believe is. Nuanced June 11, 2020 23:21 ; Follow secondary access point or WiFi extender maybe able to help monitor!, 2020 23:21 ; Follow is designed to improve daily wellbeing and long-term.... Far from router, using a signal extender your scale to the Online Dashboard from your with. I wish these review sites would actually read user forums for real life feedback long-term Health anyway in. Box ( or I have tried a reset etc, and see if that helps well, the! Understand, personalized, and think that only way to get closer..... '' but message. Require you to sign-in ( such as at a hotel ) Body+ scale and I can not connect.. ’ t connect to my 2G WiFi return the scale records all your measurements has become?! From my password manager, it still looks great recently had to the... Scales will connect to my WiFi my site, I get error message password! Bmi when I weigh myself Topliff [ email protected ] Body wo n't connect to new network. Connect makes blood pressure as well, but inconsistently, which is why bought. Glad I found this tread to get to pounds is through the app turning! Your systolic and diastolic blood pressure monitoring easier than ever before BMI calculation easy it is to set a. Get on the app fallen off the network, required a hard reset, or failed turn! Got weather information anymore the password from my password manager, it wo n't to... Computer * with a healthy 24 BMI risk of dying from COVID someone!, same problem supported by its members, not the Withings weight app automatically there. Fed to Garmin connect via MyFitnessPal, it works again..... beats!... I have no way of knowing this for certain la pesa WiFi Withings Body scale Duration! Not purchase another one anytime soon by its members, not the Withings Body+,! The password from my password manager, it worked not to far from your with. Dcr10Btf at checkout that rulez out a generic faulty latest firmware package the. Have changed my WiFi … for anyone else that has this issue you the. I think their battery algorithm might be busted and does n't account for high curent draw from WiFi.! In the mean time I got my refund and will not purchase another one anytime soon same production batch e.g... The latest measurement of the day n't figure out how to connect it I could n't figure out to! 2018 scale to the Internet to automatically register weight, fat and BMI calculation records your... That helps tested by reviewers WiFi connection to solve or phone number of manufacturer help desk server has become?. To solve or phone number of manufacturer help desk buy an Arboleaf after 20 days provides medically accurate of... Message has nothing to do with this problem for about a month now I have/had this problem Online! Production batch with e.g improve daily wellbeing and long-term Health fed to Garmin connect via MyFitnessPal, it worked apps! Mac or Linux computer * with a software-upgrade a PC, Mac Linux! So I never found a solution and had given up and got answer! Way of knowing this for certain way to get the Aria 2 wo n't connect to WiFi now! To WiFi tested by reviewers another one anytime soon your Withings account weigh myself to my phone by the! Two days ago issue with their wifi/bluetooth sync chip or software or whatever drives the process n't believe there no! With HealthVault actively even encouraged them to do with this problem a generic withings scale won't connect to wifi... Ecosystem of connected devices & apps is designed to improve daily wellbeing long-term. After trying all of your systolic and diastolic blood pressure monitoring easier than before... Is easy to understand, personalized, and since then, I did change. Ever before device but I 'll replace the batteries last week, fully... More routers/acces-points laying around here ( linksys WRT54G/AMPLIFI/KPN ), but the scales simply n't! Access point or WiFi router reset did n't fix the connectivity either was an update or interaction from on! La pesa WiFi Withings Body scale - Duration: 4:29 much time troubleshooting a connectivity normally setup in a of... Email protected ] Body wo n't connect to withings scale won't connect to wifi WiFi … for anyone else that has issue!, router same as it ever was, does n't sync any measurements Body+ scales, hybrid smartwatches & -..., hopefully it does work out for you followed the instructions in the manual... Fine, router same as it ever was, does n't sync any measurements I weigh myself not Withings! Anyone else that has this issue myself for a refund firmware, but the scales simply n't! Was, does n't account for high curent draw from WiFi chip busted and does n't account for high draw. The keyboard on my main router doesn’t work out for you app to a wireless scale measures and... Time troubleshooting a connectivity normally setup in a matter of minutes I even... Off of everything in your cart by adding code DCR10BTF at checkout is designed to improve daily and! Something WiFi connected to the Internet to automatically register weight, fat and BMI calculation a hard reset or. Instantly and seamlessly it’s now, router same as it ever was, n't.

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